Manuals and Guides:

• GLite Documentation (link)
• Applications and tools for VOs (link)
• User lever tools (link)
• GGUS documentation (link)
  
  

Contacts:
User support is done via the experiment contacts:

• ALICE: Piergiorgio Cerello (cerello@to.infn.it)
• ATLAS: Guido Negri (guido.negri@mi.infn.it)
• CMS: Tony Wildish (tony.wildish@cern.ch)
• LHCb: Ian Stokes-Rees (i.stokes-rees1@physics.ox.ac.uk)
• Global Grid User Support (GGUS)
• Intermediate contact in the Deployment Team (support-eis@cern.ch)

All bugs, change requests, problem reports, suggested patches, etc are tracked in the Savannah problem reporting system.